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Using WIC Benefits

Department of Health in Lee County

  •  800-342-3556



    Mailing Address

    3920 Michigan Avenue 

    Fort Myers, FL 33916 

    TTY users can contact us through Florida Relay by dialing 7-1-1 or one of the other Relay Toll Free Numbers.  

    Starting on March 20, Willow will also answer incoming calls to the WIC State office (1-800-342-3556). 

Use,don't lose - Remember to use your WIC benefits!

Once you are enrolled in the WIC program, you will receive an Electronic Benefit Transfer (EBT) card for specific nutritious foods to use at retail stores the same day you receive it.


Where can I use my EBT card?

Your EBT card can be used at the following stores located in Lee County:

  • Bravo Supermarkets
  • Fresco Y Más
  • Fresh Choice Food Market  (also known as Choice Market)
  • Key Food Supermarkets
  • Publix
  • Save-A-Lot
  • Sunfresh Market
  • Target Super Stores (only)
  • Wal-Mart Neighborhood Markets
  • Wal-Mart Super Centers
  • Winn-Dixie

How do I use my WIC EBT card? 

  • Have your WIC EBT card ready when purchasing foods at the register. Inform the cashier you are using a WIC EBT card.
  • Make sure you know your PIN number.
  • Make sure you buy your foods on your shopping list within the allowed dates.
  • Benefits will be in your WIC EBT card account at 12:00 midnight the first date of use and will expire at 12:00 midnight the last date to use. Benefits not used will not roll over to the next month.
  • To find out your balance on your WIC EBT the receipts from the recent purchase will show your balance left over. Or you can call Customer Service at 1-866-629-1095; or go to the WIC EBT website at
  • Save your WIC EBT card when all your foods have been purchased, your card is re-useable. The next set of benefits will be purchased with the same WIC EBT card.
  • Keep your WIC EBT card and bring it with you each time you come to the WIC office.
  • Read the Smart shopping with your WIC EBT Card pamphlet for additional information. EnglishEspañol 


What if my doctor wants my baby on a different formula than WIC usually offers? 

Florida WIC offers the Enfamil milk-based and Gerber soy-based formulas to those moms who choose not to breastfeed. See Our Choices of Enfamil or Similac Soy Formulas 

A Medical Documentation for Formula and Food form must be completed by your child’s doctor, if the formula is something other than an approved Enfamil or Gerber formula. You may get this form from your doctor or us. Also, you or your doctor may download the form using the link above. 

  • This ENTIRE form needs to be completed, including a valid medical diagnosis (spitting up or formula intolerance is not considered a medical diagnosis), and the number of months the formula is needed (the maximum is 6 months). 
  • If the request form is approved, unused benefits and/or unopened cans of formula that you have, will need to be returned to WIC in exchange for the requested formula. 
  • Please remember that if your infant is in need of a special formula, he/she may need to be more closely monitored by WIC and may need more frequent appointments.


This institution is an equal opportunity provider.